The METRO App
Enhance your shopping experience and discover the numerous services and functions of the free METRO App that support you in your daily work and shopping.
Features and Benefits
THE METRO APP AT A GLANCE - SERVICE AND FUNCTIONS
The aim of the METRO App is to make shopping and shopping management easier for you. Find everything you need and want to know about a product quickly and effectively. Current offers, product prices and availability, invoice management and the digital shopping list are just a few of the app's helpful functions.
More App Benefits
FAQ
Frequently asked questions about the METRO app
The digital METRO card in the METRO app can be used at the entrance gates and the catering entrance to visit our stores. After you have made your purchases, you can use the digital card to pay at the cash registers. The digital card cannot yet be used at the barrier for the Horeca and Gold Card car parks, nor for the exchange of packaging. Customers with a credit contract cannot use the app to pay.
You need a working internet connection to log in to the METRO app. In the METRO stores you can use free WiFi. Still not working? Please check if your username and/or password are correct.
If you have received a new card, it will be added to the app the next day. However, this is not directly visible in the app, because your card number remains the same. If you make purchases in the meantime, your points will be processed as usual.
You can only see the invoices you paid with your own METRO. You will not see the invoices of your colleagues who paid with their METRO card. If you have several companies linked to your MyMETRO account, you can switch between your companies on the home screen by clicking on the profile icon in the upper right-hand corner.
It is possible to authorize your colleague to make purchases via the app. A shopping authorization is valid for 7 days and during that time it allows your colleague to visit our office and make purchases on your behalf. The invoice will be in your name and company name and will appear in your invoice summary. Your colleague will not be able to see any other data.